Guest Communications Agent
Full time
Posted 1 month ago
About the role:
Full time, Remote
This is a remote-based role with working hours from 9am (GMT) to 6pm (GMT).
Your responsibilities will include:
- Communicating with new and existing customers to provide:
- Quotes on available properties
- Check-in and check-out assistance
- Maintenance support
- Complaints handling and resolution
About you:
Our ideal candidate:
- Must have: English Written + Spoken – Fluent or Native
- Another language: Spanish, French, Arabic – Fluent or Native
- Have excellent verbal and written communication skills
- Be hard working and have a positive attitude
- Have a team mentality
- Have a passion for providing optimal service
- Be willing to solve problems creatively, collaboratively and also independently
Working Hours: 9am (GMT) – 6pm (GMT)
Salary: £20,000-£22,000