Full time
London, UK
Posted 2 months ago

About the role:

We are looking for an Operations Associate to assist with the operational activities of our business and coordinate a range of administrative tasks as we expand around the globe. These tasks and responsibilities include:

  • Viewing new properties for valuation, regular inspections and quality control
  • Liaising with landlords on the launch of new properties
  • Property onboarding processes including visiting properties and gathering information
  • Coordinating the setup of new properties with our setup team
  • Daily coordination with maintenance team to ensure job completion
  • Offering escalation support to the customer success team
  • Ensuring properties are up to date on all utility supply requirements
  • Ensuring all property certifications are up to date

About You:

  • Experience within the property or hospitality sector is advantageous
  • Excellent communication skills
  • Strong work ethic
  • Strong analytical and organisational skills; you are able to handle multiple tasks efficiently and effectively.
  • Ability to work under pressure
  • Customer-centric approach to solving problems and providing best-in-class service


  • Working directly and reporting to the founders of the company
  • Casual dress
  • Company pension
  • Cycle to work scheme
  • Employee discount

Salary: £22,000-£30,000 (depending on experience)

Job Type: Full time (in the office)

Ability to commute/relocate: Reliably commute or plan to relocate to London before starting work (required)

Work authorisation: United Kingdom (required)