About the role:

We are looking for an Operations Associate to assist with the operational activities of our business and coordinate a range of administrative tasks as we expand around the globe. These tasks and responsibilities include:

• Viewing new properties for valuation, regular inspections and quality control
• Liaising with landlords on the launch of new properties
• Property onboarding processes including visiting properties and gathering information
• Coordinating the setup of new properties with our setup team
• Daily coordination with maintenance team to ensure job completion
• Offering escalation support to the customer success team
• Ensuring properties are up to date on all utility supply requirements
• Ensuring all property certifications are up to date

About You:

• Experience within the property or hospitality sector is advantageous
• Excellent communication skills
• Strong work ethic
• Strong analytical and organisational skills; you are able to handle multiple tasks efficiently and effectively.
• Ability to work under pressure
• Customer-centric approach to solving problems and providing best-in-class service

Benefits:

• Working directly and reporting to the founders of the company
• Casual dress
• Company pension
• Cycle to work scheme
• Employee discount

Salary: £22,000-£30,000 (depending on experience)

Job Type: Full time (in the office)

Ability to commute/relocate: Reliably commute or plan to relocate to London before starting work (required)

Work authorisation: United Kingdom (required)